SHIPPING POLICY
Thank you for choosing Cloket Fashion Technologies Pvt Ltd as your trusted destination for reselling clothing. We are dedicated to providing a seamless and efficient shipping experience for our customers. Please read our Shipping Policy carefully to understand the details of our shipping process.
Shipping Locations:
We currently offer shipping services within Guwahati, Assam. However, specific locations may be subject to serviceability. Contact us or drop a query to check serviceability.
Order Processing Time:
Once you place an order on our website "www.cloket.in," our team will begin processing it within 1-2 business days. Orders placed on weekends or public holidays will be processed on the next business day.
Delivery Time:
The delivery time depends on the shipping address and the availability of the product. Estimated delivery times will be provided during the checkout process. Please note that delivery times may vary due to unforeseen circumstances or factors beyond our control.
Shipping Methods:
We partner with reliable courier services to ensure safe and timely delivery of your products. The shipping method used will depend on the destination and the size of the package.
Shipping Charges:
Shipping charges may vary based on the delivery location, size, and weight of the package. During the checkout process, the applicable shipping charges will be displayed for your review before confirming the order.
Tracking Your Order:
Once your order is dispatched for delivery, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the status and progress of your shipment.
Delivery Attempts:
Our courier partners will make multiple attempts to deliver the package to your provided shipping address. If the delivery is unsuccessful after several attempts, the package may be returned to our warehouse. In such cases, please contact our customer support team to arrange for a re-delivery or discuss alternative options.
Receipt of Package:
Upon delivery, please inspect the package for any signs of damage before accepting it. If you notice any damage to the package, please notify the delivery personnel and inform our customer support team immediately.
Address Accuracy:
It is essential to provide accurate and complete shipping information during the checkout process. We will not be responsible for delivery delays or failed deliveries due to incorrect or incomplete shipping details provided by the customer.
Shipping Support:
If you have any questions, concerns, or require assistance regarding shipping, please don't hesitate to reach out to our customer support team:
Email: social@cloket.in
Address: 007, Jhilmil Path Beltola, Basisthpur, Guwahati, Assam 781028, India.
Note:
This Shipping Policy is subject to change at the discretion of Cloket Fashion Technologies Pvt Ltd. Any modifications will be duly updated on the "www.cloket.in" website. It is recommended to review this policy periodically for any updates.